If you are someone who wants an exciting global career that promises fast track growth, then join the BPO industry. All you need is the right attitude and an urge to excel. Your future success depends on the choices you make right now!
South Africa is a popular BPO destination for international companies to outsource their business services. We currently serve markets such as the UK, USA, Australia,…
Is BPO for you? Everyone has a dream to chase when it comes to careers Very few of us actually live our dreams. Some have…
There are many qualities that make a good contact centre agent. Here are some of the most important ones that can make or break your…
Our hiring managers tend to look for the following qualities when hiring call centre agents:
- Energy and attitude are key
- Tenacity and problem solving
- Skill fit
- Motivation and want to succeed
- Attention to detail
- Clear communication skills
- Ability to retain knowledge
- Flexibility – shifted environment
Tina Kleyn
Sr. Group Manager – HR – WNS Global Services SA Pty Ltd
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