Business Process Outsourcing – the next-generation service delivery industry – has open arms for every kind of qualification, skill set, and experience. From someone straight out of school to a highly qualified professional there is a role for everyone!
This BPO Focus Feature answers all the questions you could ever have about contact centres – in a single read. We bust some myths, share inside stories, talk about job security and show you how to evaluate the best contact centre to work for – the quick and smart way. Read on to find out more about: What it’s all about, how much you can earn, what work benefits there are, fast-tracking your career, promotions, getting ahead and more.
Bonus:
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