1. Welcome to the world of BPO careers

All about BPO

Business Process Outsourcing the next-generation service delivery industry – has open arms for every kind of qualification, skill set, and experience. From someone straight out of school to a highly qualified professional there is a role for everyone!

This BPO Focus Feature answers all the questions you could ever have about contact centres – in a single read. We bust some myths, share inside stories, talk about job security and show you how to evaluate the best contact centre to work for – the quick and smart way. Read on to find out more about: What it’s all about, how much you can earn, what work benefits there are, fast-tracking your career, promotions, getting ahead and more.


Join Career Planet’s BPO fanclub for free. It’s your opportunitiy to be found by employers and recruiters in the BPO industry. Create a professional online CV and our alert system will let you be the first to hear about new BPO jobs, training opportunities, learnerships and more


This feature is made possible through the collaborative contributions of industry experts, organisations, recruiters, employers, and trainers who generously contribute funds, knowledge, time and content to keep this BPO feature current and relevant. This is a permanent feature on Career Planet that will keep growing as we introduce new partners and opportunities for our members (Career Planet membership and access to content is FREE to users). Click here if you would like to be involved