Team Leader development is approached as a journey consisting of three phases:
Phase 1:
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Step In – equips team leaders with essentialsThe phase consists of five master classes aimed at giving TL’s day-to-day hard skills. Fundamentals: |
Phase 2
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Excel – develops team leader capabilitiesThe phase focuses on development of the soft and technical skills required to effectively lead and manage a team. Personal Effectiveness: Delivery Excellence: People Management |
Phase 3
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Level Up – develops the essentials required to be an Operations ManagerThis phase empowers HiPo team leader with operations manager essentials Future Fit: |



