Corporate Service Manager
OFO No: 121902
Other names for Corporate Services Manager:
- Administrative Services Manager
- Business Services Manager
What is a Corporate Services Manager?
A Corporate Services Manager holds a senior position in the company. Depending on what industry the Corporate Services Manager works in, their job description could be slightly different.
The most important duty of a Corporate Services Manager is to manage the relationship between the company and its customers. They monitor customer satisfaction.
Corporate Services Managers work closely with HR, marketing and PR departments.
What does a Corporate Services Manager do?
- liaises with customers and companies
- ensures that lines of communication between customers and company are always open
- monitors customer satisfaction
- implements various monitoring strategies
- analyses data
- assigns different tasks to different departments or people
Are you . . . ?
- good people skills?
- a good listener?
- positive?
- a good communicator? (written and verbal)
- understanding and patient?
- a person with good organisational skills?
- able to prioritise?
- a multi-tasker?
How do I become a Corporate Services Manager?
Managers don’t become Managers straight from college. A Corporate Services Manager is a senior position so it will take time and hard work and experience to get to this point.
Corporate Services Managers have usually studied a diploma or degree in business management or a related qualification. They have also worked for a number of years collecting experience and knowledge. They work their way up through the company to a managerial position.
Once qualified, you will enter the company as a junior or as an assistant. From this position, you will need to learn as much as you can on the job. It’s advisable for you to collect more skills and training in customer service to jump ahead of the rest. You need to show that you’re motivated, a team player and that you’re responsible and hard-working enough to ‘manage’ a team or company before you will get promoted.
Corporate Services Managers are usually older because it takes time to gather knowledge and experience.
PATH 1
- Relevant qualification
- Workplace experience
Masters in Business Administration
- Rhodes University
- University of Cape Town
- University of Fort Hare
- University of KZN
- University of Pretoria
- UNISA
- University of the Free State
PATH 2
- Relevant qualification
Honours in Corporate Administration
- Cape Peninsula University of Technology
- Central University of Technology
- Durban University of Technology
- North West University
- Tshwane University of Technology
- University of Johannesburg
- University of KZN
- UNISA
- University of Stellenbosch
- University of the Free State
- University of Venda
- University of the Western Cape
- Vaal University of Technology
- Walter Sisulu University
PATH 3
Master in Corporate Administration
- Cape Peninsula University of Technology
- Central University of Technology
- Durban University of Technology
- Nelson Mandela Metropolitan University
- Rhodes University
- Tshwane University of Technology
- UNISA
- University of the Western Cape
- Vaal University of Technology
PATH 4
- Workplace managerial work experience
Postgraduate qualification in Corporate Administration
- University of Cape Town
- University of Pretoria
- UNISA
TRAINING:
- CLICK HERE to check for a training institution near you to see what they offer.
- Make sure you understand their entry requirements for each course.
- To avoid scams, make sure your institution is registered with the Department of Higher Education.
- CLICK HERE to check accredited Private Higher Education Institutions.
OTHER CAREERS TO CONSIDER: Inbound Call Operator … or … Customer Services Manager
Is becoming a Corporate Services Manager the right career choice for me?
