Office Clerks | General




OFO No: 411101




Other names for Office Clerks:

  • Accident / Committee / Fingerprint Clerk
  • Administration Clerk / Officer
  • Administrative Assistant
  • Advisory Officer Clerical
  • Buying Clerk
  • Clerical Assistant / Officer
  • Client Services Administrator
  • Community Services Clerk
  • Counter / Licensing / Veterinary / Warrants Clerk
  • Girl Friday
  • Lab Administrator
  • Office / Field Assistant
  • Operation Services / Support Officer
  • Planning Support Officer
  • Recording Clerk
  • Social Security Administrator
  • Survey Information Officer
  • Tender Evaluation Coordinator
  • Victims Court Assistant
  • Visa / Fingerprint Officer

What is an Office Clerk?

Office Clerks play a supportive role to the staff of a variety of work environments: government offices, schools, businesses, large companies, hospitals, etc.
Depending on the job, Office Clerks assist with basic and specialised office administrative tasks such as filing, answering phones, manage inventory, and make payroll.  

The tasks may vary from day to day according to the needs of the office.

What does an Office Clerk do?

  • answers phones
  • takes and delivers messages
  • organises and files information
  • does basic bookkeeping
  • arranges appointments
  • types, formats and edits documents
  • operates office machinery – fax machines, printers, computers, etc
  • updates and manages databases
  • prepares meeting agendas
  • arranges appointments
  • sorts and manages incoming mail
  • prepares outgoing mail

Are you … ?

  • efficient?
  • able to multi-task?
  • organized?
  • friendly?
  • an excellent communicator, both orally and in writing?
  • pleasant on the phone?
  • like using computers?
  • enjoy interacting with customers?

How do I become an Office Clerk?

To become an Office Clerk – you may start straight out of school and get on-the-job training.  However, extra skills training would be really good for you to jump ahead of other school leavers.  

Most institutions offer some ‘admin’ type courses.

Courses to consider are Certificates or National Diplomas:

Basic computer skills, secretarial skills, receptionist skills, office management or office assistant skills, basic bookkeeping etc are worth considering.   

A lot of TVET (FET) colleges and other training institutions will offer these courses both full and part-time.


  • CLICK HERE to check for a training institution near you to see what they offer.
  • Make sure you understand their entry requirements for each course.
  • To avoid scams, make sure your institution is registered with the Department of Higher Education. 
  • CLICK HERE to check accredited Private Higher Education Institutions. 

OTHER CAREERS TO CONSIDER: Guest Liaison … or … Call Centre Agent

Is becoming an Office Clerk the right career choice for me?