Retail Sales Person
ONO No: 621101
What is a Retail Sales Person?
A career in sales can be interesting and challenging. It can also have great rewards for people who are ambitious and those who work on a commission basis.
Many people under-estimate the importance of a good Retail Sales Person.
It is the Retail Sales Person that welcomes customers into a shop and assists them in finding what they are looking for. A good Retail Sales Person will often be able to sell a customer more than what they originally came in to buy.
A Retail Sales Person who takes the trouble to be friendly and recommend, select, and help locate or obtain products will be remembered, and very often will be the reason that the customer comes back to buy more from that shop in the future
A Retail Sales Person needs to be able to answer questions regarding the store and its merchandise. They also need to be able to explain the use, operation, and care of merchandise to customers.
What does a Retail Sales Person do?
- greeting and helping customers
- making sure stock is neatly arranged on shelves or hangers
- taking stock
- putting prices on merchandise
- keeping an eye on security and shoplifting
- organising promotions
- working with cash registers
- working with credit card facilities
- counting money
- separating charge slips, coupons, and vouchers
- balancing cash drawers
- making bank deposits
Are you … ?
- ambitious?
- confident?
- target driven?
- punctual and reliable?
- observant?
- empathic?
- friendly?
- helpful?
- responsible?
How do I become a Retail Sales Person?
We suggest you approach a shop that interests you, for instance, if you love technology – approach a computer store or if you’re mad about fashion, a clothing boutique.
If you’re passionate about the product – then it’s easier to sell the goods. Customers will then benefit from your knowledge and passion. It makes being a Retail Sales Person so much easier.
Being a Retail Sales Person can open many doors for you. Once you have proven you’re dependable and good at what you do, the store may send you on training courses or promote you directly. It’s one way of working your way up the retail, corporate ladder. Who knows, you may even become a Retail Manager one day!
OTHER CAREERS TO CONSIDER: Retail Buyer or Customer Service Manager
Is becoming a Retail Sales Person the right career choice for me?
See below for more info.
