Shop Assistant
ONO No: 621101
What is a Shop Assistant?
Also known as a Sales Assistant or Sales Person.
A Shop Assistant is responsible for making sure customers are looked after. They ‘serve’ customers and make sure the customer gets what they want.
If the customer is unable to source what they are looking for – the Sales Assistant will try and help the customer as much as they can.
A Sales Assistant can work in almost any store, for instance:
- Clothing or shoe boutique
- Computer or cell phone store
- Music shop
- Sports store
- Furniture shop
- Nursery and garden shop etc etc
What does a Shop Assistant do?
- greets customers
- helps customers source what they are looking for
- assists customers with queries or complaints
- makes sure shoplifting does not occur
- makes sure shelves and displays are stocked and neat
- makes a sale
- rings up sale on till and issues a receipt
- reportslow stock so ordering can take place
Are you … ?
- friendly and positive?
- always willing to help?
- reliable?
- punctual?
- good with people?
- service driven?
- detail orientated?
- observant?
- neat and presentable?
- patient?
How do I become a Shop Assistant?
Most stores need Shop Assistants.
We suggest you approach a shop that interests you, for instance, if you love technology – approach a computer store or if you’re mad about fashion, a clothing boutique.
If you’re passionate about the product – then it’s easier to sell the goods. Customers will then benefit from your knowledge and passion. It makes being a Shop Assistant so much easier.
Many Shop Assistants work on a ‘commission’ basis. This means they get a small basic salary and a portion of their sales. The harder you work, the more sales you will make = the more money you will make.
Being a Shop Assistant can open many doors for you. Once you have proven you’re dependable and good at what you do, the store may send you on training courses or promote you directly. It’s one way of working your way up the retail, corporate ladder. Who knows, you may even become a Manager one day!
OTHER CAREERS TO CONSIDER: Cashier or Picker Packer
Is becoming a Shop Assistant the right career choice for me?
