Credit Controller








What is a Credit Controller?

A Credit Controller works in the financial department. Their main job can vary depending on the company but here are some examples of where their focus may lie:

  • Preparing and sending invoices on credit accounts
  • Assisting clients
  • Making sure credit invoices are settled
  • Checking to see if new customers qualify for credit
  • Checking to see how much credit new clients can get

Some Credit Controller may do one or many of these tasks. The job of a Credit Controller driecretly impacts the success of non-success of a business. Their job is therefore, extremely important and they have to be very thorough and responsible.

What does a Credit Controller do?

(including the above tasks, here are some more)

  • makes sure info on customers’ invoices is correctly entered onto computer
  • checks and verifies all the info
  • makes sure outstanding credits are applied to new invoices
  • makes sure info is up to date
  • sends invoices and other information directly to client/customer
  • opens and closes accounts
  • manages the collection of outstanding monies

Are you . . . ?

  • good at mathematics?
  • good with people?
  • calm under pressure?
  • thorough and systematic?
  • responsible and ethical?
  • organised?
  • focused?
  • detail orientated?

How do I become a Credit Controller?

You will have to have a good mathematics mark in Matric. If you did accountancy as well, this will be very helpful.

Courses in bookkeeping or accounting will help you get ahead.

Some Credit Controllers will have degrees in Mathematics, Economics or Finance and others have experience in Call Centre in a finance department.

You will need good computer literacy skills as most financial departments are all computerised.


  • CLICK HERE to check for a training institution near you to see what they offer.
  • Make sure you understand their entry requirements for each course.
  • To avoid scams, make sure your institution is registered with the Department of Higher Education. CLICK HERE to check accredited Private Higher Education Institutions. 


OTHER CAREERS TO CONSIDER:  Cost & Accounting Assistant or Bookkeeper

Is becoming a Credit Controller the right career choice for me?