Reservations and Tickets Clerk

What is a Reservations & Ticket Clerk?

Do you enjoy working with people? Does a career in tourism interest you? Do you have a knack for details? Then becoming a Reservations or Ticket Clerk may be a career that would interest you.

As a Reservations & Ticket Clerk you must love working with people and be able to work with difficult customers.

Reservations & Ticket Clerks have excellent people and organizational skills.

What does a Reservations & Ticket Clerk do?

  • planning itineraries
  • determining space/seat availability
  • confirming reservations
  • answering customer inquiries
  • preparing invoices
  • providing customer with all essential travel information
  • dealing with customer complaints

Are you … ?

  • interested in the travel industry?
  • a peoples’ person?
  • organised?
  • polite and professional?
  • friendly?
  • patient?
  • detail orientated?

How do I become a Reservation and Ticket Clerk?

To become a Reservations Clerk you will need a high school diploma and some customer service experience.

Most of your training will be on the job so you will learn a lot in this job.

However, if you train yourself up with some courses, you may just jump ahead of the rest of job seekers. 

Here is an example:


Offers Junior, Intermediate and Senior Travel Consultant courses and a National Certificate in Travel.


OTHER CAREERS TO CONSIDER: Travel Consultant and Guest Liaison

Is becoming a Reservations & Ticket Clerk the right career choice for me?

See below for more info.