Reservations and Tickets Clerk
What is a Reservations & Ticket Clerk?
Do you enjoy working with people? Does a career in tourism interest you? Do you have a knack for details? Then becoming a Reservations or Ticket Clerk may be a career that would interest you.
As a Reservations & Ticket Clerk you must love working with people and be able to work with difficult customers.
Reservations & Ticket Clerks have excellent people and organizational skills.
What does a Reservations & Ticket Clerk do?
- planning itineraries
- determining space/seat availability
- confirming reservations
- answering customer inquiries
- preparing invoices
- providing customer with all essential travel information
- dealing with customer complaints
Are you … ?
- interested in the travel industry?
- a peoples’ person?
- organised?
- polite and professional?
- friendly?
- patient?
- detail orientated?
How do I become a Reservation and Ticket Clerk?
To become a Reservations Clerk you will need a high school diploma and some customer service experience.
Most of your training will be on the job so you will learn a lot in this job.
However, if you train yourself up with some courses, you may just jump ahead of the rest of job seekers.
Here is an example:
- GTA TRAVEL ACADEMY
Offers Junior, Intermediate and Senior Travel Consultant courses and a National Certificate in Travel.
http://www.travelacademy.co.za/index.asp
OTHER CAREERS TO CONSIDER: Travel Consultant and Guest Liaison
Is becoming a Reservations & Ticket Clerk the right career choice for me?
See below for more info.
