Travel Consultant

What is a Travel Consultant?

A Travel Consultant is a sales-based job. 

You may not have traveled to all corners of the world, but it is your ability to sound like you have that will ensure your success as a Travel Consultant. 

This is very important as most Travel Consultants are paid commission or paid basic salaries with incentives.

What does a Travel Consultant do?

  • reading and responding to client emails
  • liaising face-to-face with clients
  • answering the phone
  • researching flight details, tours, hotel information for clients
  • booking holidays, booking corporate travel, etc for clients
  • working out itineraries
  • working within client’s budget
  • dealing with payments
  • helping clients organise their visas and travel documents
  • keeping up to date with travel legislation, flight requirements etc

Are you … ?

  • interested in the tourist industry?
  • persuasive and patient?
  • a good seller?
  • a person with great communication skills?
  • a person with excellent telephone skills/
  • a multi-tasker?
  • able to deal with lots of stress?
  • able to meet deadlines?
  • a quick thinker?
  • capable of dealing with difficult or angry clients?

How do I become a Travel Consultant?

Flight Centre provides training on the job for all new employees.

The training includes, but is not limited to, Basic Galileo, fares training, soft skills like customer service and selling tactics. 

To become a Travel Consultant at Flight Centre no formal qualifications are needed.  However, other agencies do require that you have a qualification.

A Diploma in Travel and Tourism is the most common and can be obtained from a technical college or places like:


Most of the Diploma courses take a year to complete. 

Degree courses can take up 3 years to complete and are more complex.


OTHER CAREERS TO CONSIDER: Tour Manager and Accommodation Services Manager

Is becoming a Travel Consultant the right career choice for me?

See below for more info.