Bank Manager



OFO No: 134601





What is a Bank Manager?

Bank Managers are responsible for making sure that the bank functions as it should on a daily and annual basis.

Bank Managers need to know how each aspect of their bank and the banking world functions so that they know what it takes to oversee each department.

Integrity and model behaviour is vital at all times in this profession.

Bank Managers must be able to communicate well and be able to understand and enjoy financial matters. You need to have a well-developed sense of responsibility, be empathic with people, have initiative, the ability to work under pressure, intelligence, be dependable and appreciate excellent service.

This job can be very demanding at times as there is a lot of pressure running a bank and dealing large sums of other peoples’ or companies money. But there is a rewarding side too! You get to work with people and help them with their financial planning as well as working to develop better banking workers skills.

What does a Bank Manager do?

  • liaises regularly with clients (new and old)
  • promotes and markets their branch and its products
  • meets with customers and resolves any problems or complaints
  • manages staff
  • ensures there’s a high level of customer service
  • monitors sales targets
  • reports to head office

Are you . . . ?

  • good with people ?
  • good with numbers and business?
  • good at making sales?
  • decisive?
  • honest and trustworthy?
  • discreet?
  • computer literate?

How do I become a Bank Manager?

A Bank Manager holds a senior position in the company. To get to this level, a Bank Manager needs years of relevant work experience and training.

As a Matriculant, you will have to start at the bottom and work very hard to rise up throught the company. To jump up the corporate ladder you will need a qualification/s in commerce or finance or accounting.

In-service training is provided in general banking procedures and specialized services. All banks have their own training colleges. Banks sometimes accept matriculants but are also interested in graduates in the business and commercial sciences.

All universities offer a Bachelor of Commerce (BCom) degree which provides programmes that can prepares you for a banking environment.

Some degrees or diplomas even specialise in BANKING – so look out for them.



  • Certificate in Banking 
  • Advanced Certificate in Banking Services 
  • Managerial workplace experience



  • Certificate in Banking 
  • Higher Certificate in Banking 



  • Diploma in Banking 
  • Bachelor of Technology (BTech) in Banking 
  • Managerial workplace experience




  • Bachelor of Commerce
  • Bachelor of Commerce Honours in Banking 
  • Managerial workplace experience




  • Bachelor of Banking
  • Postgraduate Diploma in Banking
  • Managerial workplace experience




  • CLICK HERE to check for a training institution near you to see what they offer.
  • Make sure you understand their entry requirements for each course.
  • To avoid scams, make sure your institution is registered with the Department of Higher Education. 
  • CLICK HERE to check accredited Private Higher Education Institutions. 


  • Recommended subjects: Mathematics, Accounting, Business Science, Economics


  • All universities offer a Bachelor of Commerce (BCom)


  • A lot of training institutions offer relevant courses.

The Institute of Bankers is the examination body for the banking sector and offers a wide variety of diplomas in banking:


OTHER CAREERS TO CONSIDER: Economist … or … Bookkeeper … or … Accountant

Is becoming a Bank Manager the right career choice for me?