South Africa is a popular BPO destination for international companies to outsource their business services. We currently serve markets such as the UK, USA, Australia,…
Inbound call center agents are on the front lines of customer service. They are entrusted with the demanding task of pleasing and appeasing customers. With…
Interested in a career in BPO? This your opportunity to get a foot in the door! Be the first in line for job alerts, training…
My Story I first fell in love with the BPO industry in 2004 when I was head-hunted by a contact centre in Cape Town who…
Which of these suits you best? INBOUND PROCESS OUTBOUND PROCESS Enquiries Sales Reservations Surveys Customer Care Database Enrichment & other Data Services Customer Experience Lead…
Action Aid (AA) is a global movement of people working together to further human…
The Thoalana Enterprise Programme is one of SAB Foundation’s entrepreneur support initiatives with a particular emphasis on women, youth, people in rural areas and entrepreneurs…
Online applications close on 28 March 2019 at midday (12h00). Over the last eight years, the SAB Foundation has committed over R58 million towards social innovation, including…
Job description: About Telemarketing Do you love talking to people on the phone? Do you have a good, clear telephone voice? Are you persuasive? Could…
Job description: Contact existing and prospective customers, using the telephone or other electronic communications media, to promote goods and services, obtain sales and arrange sales…